Job Opening for Ticket to Work & Work Incentives Specialist

Ticket to Work and Work Incentives Specialist -Various locations within Virginia

Do you have education or experience in human services and/or counseling, as well as

experience and training in the implementation of state and federal benefits and work

incentives? Put your skills and passions to work helping individuals with disabilities

achieve independence, vocational success, and other goals. This is not an office job.

Exact hours will depend on your clients' needs. You must have a valid driver’s license,

dependable transportation, ability to plan your day and then shift gears, if necessary, to

accommodate last-minute developments. We will consider part-time and full-time


Job Description:

Provide support to clients who are receiving disability benefits through Social Security

Disability Insurance (SSDI) or Supplement Security Income (SSI) programs. Essential to

this position is the ability to understand complex benefits and work incentive programs,

obtain the required certification, and provide this information to beneficiaries, both in

verbal and written form, in ways they can understand it. Also needed is the ability to

market the value of these services, as well as develop productive ongoing relationships

and professional credibility with current and potential referral sources. At least a

Bachelor degree in a related field and related experience, including prior work with brain

injury rehabilitation is needed. This position requires a self-starter with computer and

time management skills, who can work a flexible schedule. Good driving record and

documentation of adequate insurance required. Compensation based on education,

skills, and prior knowledge of and experience with benefits and work incentive

programs, as well as the Ticket to Work program. Signing ability is a plus.

Specific job duties include:

Ticket to Work

 Maintain security clearance with SSA;

 Complete training offered by the Ticket Program Manager (TPM) as assigned by

TTW Manager;

 Maintain working familiarity with the SSA contract and implementation of required

procedures under that contract;

 Screen potential TTW clients by telephone and arrange meeting to follow up if

appropriate for services;

 Refer potential clients to DARS and community resources if they are

inappropriate for services from The Choice Group;

 Initiate and maintain electronic documentation as needed for appropriate TTW

potential applicants;

 Write Individual Work Plans (IWP), for each client outlining all goals, objectives

and methods of evaluating goal attainment;

 Meet with assigned-area potential TTW clients to develop Individual Work Plan

and other required TTW documents, participating in team meeting with DARS

Counselor for Partnership Plus hand-off cases;

 Confirm ticket assignments and case assignment to all stakeholders, and upload

all documents to the electronic filing system;

 Regularly staff cases with TTW manager or assigned assistants to identify and

address issues and obstacles;

 Maintain collaborative working relationship with DARS and other state agencies

to foster long-term program success;

 Assist the TTW manager in marketing TTW services to the community, at

conferences and in other appropriate environments;

 Develop and maintain Administrative EN relationships with targeted community

service providers (such as CSB’s and others who are not EN’s) as approved by

TTW manager.

Work Incentive Specialist Advocacy (WISA) services

 Maintain appropriate credentials;

 Develop, manage and maintain collaborative relationships with DARS local field

offices to maximize the effectiveness of the WISA program and services;

 Market the WISA program through outreach at DARS/DBVI meetings, job fairs,

transition events, conferences and in other relevant environments;

 Provide WISA services for TCG clients served in vocational programs (SE,

JCTS, Placement, Project SEARCH, etc) throughout The Choice Group’s service


 Provide WISA services to all TTW clients as soon as possible after Ticket

assignment and ongoing as needed.


 Use a computer and telephone effectively;

 Communicate effectively;

 Manage time;

 Complete documentation in a timely manner;

 Perform other duties as assigned.

Full-time benefits:

401-K/Retirement Plan

Dental Insurance

Flexible Benefits

Flexible Work Schedule

Health Insurance


Life Insurance

Sick Leave


Short-term disability

Education and tuition reimbursement

Mileage reimbursement

Cell phone

EOE/VEVRAA Federal Contractor - All qualified applicants will receive consideration

for employment without regard to race, color, religion, sexual orientation, gender

identity, national origin, disability, or protected veteran status. Compensation is

based on qualifications, education, and experience.


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