Build Confidence Working with a Vocational Counselor

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   When Erin Hickman started working with The Choice Group back in early 2014, she was prepared to start working.  Already knowing what type of job she wanted, Erin came in with a typed list of places where she would potentially like to work.  One of her choices was at her local grocery store, where she has now worked for over 3 years!

    At first, Erin had misgivings about working the cash register.  She didn’t feel confident handling other people’s money.  But after working with her job coach and training on register operations and procedures, it quickly became one of her strong suits.  She received recognition from management for remembering a change in procedure with checks - not an easy task - as well as an Excellent Customer Service award after helping an upset customer.  Erin now talks to customers with ease and when the grocery store upgraded to a new check out system, with Ian’s help, she was one of the first employees to learn it!

    Erin loves playing arcade games in her free time, especially Basketball Shoot Out, and enjoys going to the movies.

Location: Richmond, VA, USA

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