Going Above & Beyond: Setting Up A Virtual Meeting In Farsi

Shadi Zadeh Regional Manager / Workforce Development Coordinator

During the Coronavirus Crisis, The Choice Group continues to offer support to diverse clients in Northern Virginia. After receiving a referral for a woman in her 70’s with no work experience and limited English- speaking skills, a Choice Group manager conducted a virtual meeting in Farsi. Not only was the initial meeting conducted in Farsi, the manager also translated the paperwork into Farsi in order to better serve the client. After explaining the assessment and job development process to the client and her family, the client’s daughter wrote, ““Thank you so much for your kind attention and follow-ups. We are so blessed to have such caring with a golden heart as our counselor. My mother is so happy to find someone who speaks her language and gives her the hope she needs to continue her life. I could see the light of hope in her eyes.” 


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