Customer Service With A Smile: Gina's Success Story
As soon as you walk into this grocery store you can’t miss Gina Loucks. She will be the first person to greet you and ask if she can help you. As a Courtesy Clerk, Gina is responsible for completing floor sweeps, collecting carts, bagging groceries, helping customers find products, and taking groceries out to customers’ cars. She has been working at her current employer since 2011 and loves what she does. Ericka Neville, Vocational Counselor from The Choice Group, began working with Gina in 2010 to help her find a job that would be a good match for her skills and abilities. Gina is a people person and gets joy from helping others. Gina and Ericka worked to identify positions where she could interact with others, submitted applications, and practiced interviewing skills together. When Gina attended an interview with this grocery store, she knew right away that this was the job she wanted. She was hired, began working in May 2011, and to this day continues to give 100% du...